# PATOYS After-Sales Services β€” Complete Support Hub πŸ›‘οΈ Complete Support Hub # We're with you every step, after delivery too. Your one-stop guide to everything PATOYS offers after your order arrives β€” warranty, repairs, doorstep assembly, and genuine spare parts. **Support hours** Mon–Sat, 10 AM – 6 PM IST **Response time** Within 24 hours [πŸ“ž +91 80101 10811](tel:+918010110811) [βœ‰οΈ help@patoys.in](mailto:help@patoys.in) [Warranty & Support](#pp-warranty) [Repair Service](#pp-repair) [Doorstep Assembly](#pp-assembly) [Spare Parts](#pp-parts) [Contact](#pp-contact) [FAQs](#pp-faq) ## 01 Warranty & Technical Support πŸ›‘οΈ ### 6-month warranty, real human support All PATOYS ride-on toys come with a 6-month warranty covering manufacturing defects. Know your rights and our support process. - 6-month warranty on all Ride-On products (excludes Dirt Bikes, UTVs, ATVs & Spare Parts) - Battery replacement guidance - Remote troubleshooting support - Missing items policy (unboxing video required) - Support available even for non-PATOYS buyers [Read Full Warranty & Technical Support Policy β†’](https://www.patoys.in/pages/technical-support-for-your-ride-on-toys-patoys-assurance) ## 02 After-Sales Repair Service β€” 6 Cities πŸ”§ Vehicle kharab ho gayi? Our local mechanic network covers 6 major cities. - Delhi β€” all vehicle types - Gurugram β€” electric cars, ATVs - Mumbai β€” electric vehicles - Mathura (HQ) β€” all vehicles, fastest turnaround - Bangalore β€” electric cars, ATVs - Jammu & Kashmir β€” petrol ATVs, dirt bikes Repair charges are separate β€” PATOYS charges no facilitation fee. [πŸ’¬ Book Repair Service on WhatsApp β†’](https://wa.me/918010110811) ## 03 Doorstep Assembly Service 🏠 Naya product deliver hua aur ghar pe assemble karna mushkil lag raha hai? Our expert technicians come to your doorstep. - Starting at β‚Ή450 (spare parts extra) - Available in Delhi-NCR, Mumbai, Mathura, Bangalore, Kozhikode, Ludhiana - Trained, experienced professionals - Transparent pricing, confirmed at booking [Book Doorstep Assembly Service β†’](https://www.patoys.in/pages/ride-on-toys-assembly-at-your-doorstep-service) ## 04 Genuine Spare Parts β€” Pan India Delivery πŸ›’ 250+ genuine spare parts available, delivered anywhere in India within 3–7 days. - 6V / 12V / 24V / 36V / 48V batteries - RS380 / RS390 / RS550 motors & gearboxes - HH & JR series remote controllers - BIS-approved chargers - Tyres β€” all sizes - Music players & panel boards [Shop All Genuine Spare Parts β†’](https://www.patoys.in/collections/replacement-spare-parts) ## 05 Contact PATOYS Support Channel Details πŸ“ž Call / WhatsApp +91 80101 10811 πŸ“§ Email help@patoys.in 🌐 Website www.patoys.in ⏰ Support Hours Mon–Fri, 10 AM – 6 PM IST ## 06 Frequently Asked Questions What after-sales services does PATOYS offer? PATOYS offers four complete after-sales services: 6-month warranty & technical support, after-sales repair service in 6 cities, doorstep assembly service, and genuine spare parts with pan-India delivery. How do I contact PATOYS for after-sales support? Call or WhatsApp +91 80101 10811 (Mon–Sat, 10 AM – 6 PM IST) or email help@patoys.in. The team responds within 24 hours. Does PATOYS provide warranty on ride-on toys? Yes. All PATOYS ride-on toys come with a 6-month warranty covering manufacturing defects. Battery is excluded, as it's a consumable component. Is repair service available in my city? Repair service is currently available in Delhi, Gurugram, Mumbai, Mathura, Bangalore, and Jammu & Kashmir. For other cities, spare parts and phone/video guidance are available. Can PATOYS assemble my new ride-on toy at home? Yes! Doorstep assembly service is available in Delhi-NCR, Mumbai, Mathura, Bangalore, Kozhikode, and Ludhiana. Charges start from β‚Ή450. Where can I buy genuine spare parts for my kids' ride-on vehicle? PATOYS stocks 250+ genuine spare parts with pan-India delivery in 3–7 days. Visit the Spare Parts store or call +91 80101 10811. PATOYS Delivering Papa's Love ❀️ TM No. 4069728 & 4069726 Β Β·Β  GSTIN: 09AGLPA4499A1ZF πŸ“ž [+91 80101 10811](tel:+918010110811) Β Β·Β  βœ‰οΈ [help@patoys.in](mailto:help@patoys.in) Β Β·Β  🌐 [www.patoys.in](https://www.patoys.in) --- > Source: [PATOYS](https://www.patoys.in/pages/after-sales-services)