Shipping Policy

We offer free shipping in India on orders of more than INR 499 rupees. Once we receive your order confirmation, we need 3-4 business days for shipping. And if we usually receive an order placed before 1 o'clock on a business day, we mostly ship it on the same day*, Transit time* to reach this shipment may take 5-15 days.

*In case product shipped from India Post Order dispatch time and delivery time can effected for further information you need to write us on help@patoys.in or call us on 8010110811.

Orders placed after 1 o'clock on a business day will be sent to the next day. The orders received during Sunday or holidays will be sent to the following Monday or next working day. During busy times, such as holidays and offers / discount sales periods, processing and shipping may be delayed

All the packages are sent through leading logistic partner like Delhivery, India post, FedEx etc. Please make sure to provide complete address detail along with working contact number while placing order. (House number, street name, landmark, area PIN Code).

Payment Methods

All orders will be processed after we receive payment confirmation, while placing an order there are two payment methods:

1-Prepaid: for prepaid orders below are the payment methods

Pay online: Through Credit Card / Debit Card / Net Banking / Wallet Payment / QR Code etc.

2-Cash on delivery (COD)

COD is applicable on selected orders like, order value below Rs.1000/- and small Items only.

With additional standard facility fee of Rs 40 per order.

*Please see the shipping fee for more information. kindly refer Shipping Charges

How to search order status

After shipment, an e-mail containing your package tracking information will be sent to you on your provided/registered e-mail ID.

You can search your shipment status on logistic partner's website by placing tracking number.

Please mail us at help@patoys.in if you have any questions.