• PATOYS | 12V Ride on Car Remote - 2.4 GHZ - Model JR-RX-12V - PATOYS
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PATOYS | 12V Ride on Car Remote - 2.4 GHZ - Model JR-RX-12V

PATOYS | 12V Ride on Car Remote - 2.4 GHZ - Model JR-RX-12V

Rs. 850.00
Rs. 1,600.00 Rs. 850.00
Sale Sold out
Taxes included. Shipping calculated at checkout.

Brand : PATOYS

The PATOYS | 12V Ride on Car Remote - 2.4 GHZ - Model JR-RX-12V is a great choice for those looking for a reliable remote control. It has a frequency of 2.4 GHz and is available in an orange colour. It is suitable for the controller model JR-RX-12V and is compatible with many imported cars available in India.

To sync the remote with your car, press the top white button for 3-5 seconds. Please ensure that the purchased part has the same appearance as the original one. Batteries are not included.

Technical Support for Your Ride-On Toys – PATOYS Assurance

1. Warranty Coverage

All PATOYS ride-on toys come with a 6-month warranty, ensuring peace of mind for the functionality and quality of your purchase. This warranty covers manufacturing defects and issues, excluding the battery.

2. Battery Exclusion

Please note that the warranty does not cover the battery. Batteries are consumables, and their lifespan can vary based on usage and charging patterns. However, we offer replacement batteries and guidance on proper care as part of our post-purchase support.

3. Local Technical Support

For our valued customers, we provide local technical support for ride-on toys. If you encounter any issues, our support team is just a click or call away. Our experts can assist you remotely to troubleshoot and resolve most technical issues.

4. Paid Services for Misuse or Damage

In case of product issues resulting from buyer misuse or damage, we offer paid services. This includes visitation charges and spare part costs. Our goal is to ensure your ride-on toy remains in top condition, and our expert technicians will efficiently address any concerns.

5. Assistance for Non-PATOYS Buyers

Even if you haven’t purchased directly from PATOYS, we’re here to help. Our support team provides remote assistance for technical issues. If needed, we can arrange local technicians through our outsource vendors. This service is subject to vendor location and charges, confirmed upon vendor confirmation.

6. Important Information

  • No Warranty or Replacement for Spare Parts: If a buyer orders by mistake and the order is approved by our support team, they must send back the product to our warehouse at their own cost. Once received, the part will be sent to the buyer, charging actual shipping costs.
  • Missing Items: For missing items, the buyer needs to provide an unboxing video. After approval by our support team, the missing part will be sent to the buyer’s doorstep free of cost.

7. Our Commitment

At PATOYS, we are committed to delivering not only exceptional products but also unparalleled support throughout your ownership journey. Reach out to our technical support team for assistance, and let us keep the wheels turning on your child’s adventures!

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FAQ.

Tax & Invoice

Tax and Sales Invoice will be provided. GST input is available at the time of checkout; however, we are not responsible for any issues arising from incorrect GST details provided at the time of purchase.

Assembly

DIY assembly is required for ride-on toys and electric spare parts. For dirt bikes and ATVs, professional mechanic assistance is strongly recommended.

Sipping Charges

Please note that actual shipping charges will be collected by the logistics partner at the time of delivery, even if the order is placed under the 'Free Shipping' category. This is due to our pricing structure being based on wholesale (B2B) rates

Return Policy

Although returns are generally not accepted, we may consider return and replacement requests if the buyer’s complaint is found to be genuine. We are committed to supporting honest buyers and maintaining transparency in every transaction on our website. To facilitate this process, we kindly request your cooperation in providing accurate information to our support team.

Support

Lifetime technical support is available via WhatsApp Video Chat. If the product is not functioning, support is provided during business hours from 2:00 PM to 6:00 PM.

Warranty

No Return, No Replacement

Questions & Answers

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