सेवा की शर्तें
The ground rules, clearly laid out.
These Terms govern your use of www.patoys.in and any purchase made from us. Please read them alongside our Shipping and Refund policies.
Effective: 6 April 2026 · GSTIN: 09AGLPA4499A1ZF · TM No.: 4069728
By visiting www.patoys.in and/or purchasing from us, you agree to be bound by these Terms of Service. These apply to all users — browsers, vendors, customers, and content contributors. Continued use after changes are posted constitutes acceptance. All clauses are interpreted fairly under Indian consumer law and do not override your statutory rights.
01Overview
This website is operated by PATOYS. These Terms of Service govern your use of our website and purchase of products. By accessing or using our services, you confirm that you have read, understood, and agreed to these Terms — read together with our Shipping Policy and Return & Refund Policy.
02Online Store Terms
You confirm that you are at least the age of majority in your state or province of residence. You may not use our products for illegal or unauthorized purposes, or transmit harmful code, viruses, or any destructive content. Violation of these terms results in immediate termination of access.
03General Conditions
We reserve the right to refuse service to anyone for any reason. You agree not to reproduce, duplicate, copy, sell, or exploit any part of the service without express written permission from PATOYS. All credit card and payment information is encrypted during transfer.
04Accuracy of Information
We are not responsible for inaccurate or incomplete information on this site. Material is provided for general information only. We reserve the right to modify site contents at any time without notice.
05Modifications to Service and Prices
Prices are subject to change without notice. We may modify or discontinue the service at any time without liability to you or any third party.
06Products or Services
Certain products may be available exclusively online and are subject to our Return & Refund Policy. We reserve the right to limit sales to any person, geographic region, or jurisdiction. Product descriptions and pricing are subject to change without notice.
Nature of Products
PATOYS deals in mechanical and semi-assembled (DIY) products including ride-on toys, electric vehicles, petrol bikes, ATVs, go-karts, and related equipment. Customers acknowledge that such products:
- May require assembly and technical understanding before use
- Must be operated responsibly and as per included instructions
- Are subject to wear and tear under normal usage conditions
07Accuracy of Billing & Account Information
We reserve the right to refuse or cancel any order at our discretion. You agree to provide current, complete, and accurate purchase and account information for all transactions made on our store.
08Third-Party Tools & Links
Third-party tools or links are provided "as is" without any warranties. PATOYS is not responsible for third-party materials, websites, or services accessed through our platform.
09User Comments & Feedback
Submitted comments or feedback may be used by PATOYS without restriction. You agree that your comments will not violate any third-party rights or contain unlawful, abusive, or offensive material. PATOYS is not responsible for comments posted by you or any third party.
10Personal Information
Your submission of personal information through our store is governed by our Privacy Policy.
11Errors & Omissions
We reserve the right to correct any errors, inaccuracies, or omissions on our site at any time. We may update information or cancel orders if any information is found to be inaccurate.
12Prohibited Uses
You are prohibited from using the site or its content for any unlawful purpose, to harass or harm others, to transmit harmful or malicious code, or to engage in any conduct that restricts or inhibits anyone's use of the service. Violations result in immediate termination of access.
Communication & Conduct
Customers agree to communicate respectfully with PATOYS support staff at all times. Repeated, excessive, or abusive communication — including spam calls, messages, threats, or harassment — is considered misuse of support channels.
13Disclaimer of Warranties
We do not guarantee uninterrupted or error-free service. The service is provided "as is" without any warranties of any kind. PATOYS is not liable for any damages arising from your use of the service or products purchased.
Age & Safety Compliance
Certain products sold on PATOYS are intended for specific age groups only. Customers are responsible for ensuring the product is used strictly as per age recommendations, providing adult supervision where required, and following all safety instructions included with the product.
14Indemnification
You agree to indemnify and hold PATOYS, its directors, employees, and agents harmless from any claims, damages, or expenses (including legal fees) arising out of your breach of these Terms or violation of any applicable law.
Evidence & Records
All system-generated records including order logs, payment confirmations, chat records, email communications, and timestamps maintained by PATOYS shall be considered valid and admissible evidence in case of any dispute, chargeback, or legal proceeding.
15Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed and shall not affect the validity of the remaining provisions.
16Termination
These Terms are effective unless terminated by you or PATOYS. We may terminate your access to our services at any time without notice if you breach these Terms.
17Entire Agreement
These Terms, together with our Shipping Policy, Return & Refund Policy, and Privacy Policy, constitute the entire agreement between you and PATOYS and govern your use of our services.
18Governing Law & Dispute Resolution
These Terms shall be governed by and interpreted in accordance with the laws of India, including but not limited to the Consumer Protection Act, 2019 and the Information Technology Act, 2000. Nothing in these Terms shall limit statutory rights available to consumers under applicable law.
19Changes to These Terms
We may update these Terms at any time. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.
20Grievance Officer
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, the details of our Grievance Officer are published below: