PATOYS — Terms of Service

Website: www.patoys.in
Effective Date: 6 April 2026
GSTIN: 09AGLPA4499A1ZF
Trademark No.: 4069728

By visiting www.patoys.in and/or purchasing from us, you agree to be bound by these Terms of Service. These terms apply to all users including browsers, vendors, customers, and content contributors. Continued use after changes are posted constitutes acceptance.

All clauses shall be interpreted in a fair and reasonable manner in accordance with applicable consumer laws. Nothing in these Terms is intended to override statutory rights available to consumers under Indian law.

1. Overview

This website is operated by PATOYS. These Terms of Service govern your use of our website and purchase of products. By accessing or using our services, you confirm that you have read, understood, and agreed to these Terms.

This policy shall be read in conjunction with our Shipping Policy and Return & Refund Policy.

2. Online Store Terms

You confirm that you are at least the age of majority in your state or province of residence. You may not use our products for illegal or unauthorized purposes. You must not transmit harmful code, viruses, or any destructive content. Violation of these terms results in immediate termination of access.

3. General Conditions

We reserve the right to refuse service to anyone for any reason. You agree not to reproduce, duplicate, copy, sell, or exploit any part of the service without express written permission from PATOYS. All credit card and payment information is encrypted during transfer.

4. Accuracy of Information

We are not responsible for inaccurate or incomplete information on this site. Material is provided for general information only. We reserve the right to modify site contents at any time without notice.

5. Modifications to Service and Prices

Prices are subject to change without notice. We may modify or discontinue the service at any time without liability to you or any third party.

6. Products or Services

Certain products may be available exclusively online and are subject to our Return & Refund Policy. We reserve the right to limit sales to any person, geographic region, or jurisdiction. Product descriptions and pricing are subject to change without notice.

6B. Nature of Products

PATOYS deals in mechanical and semi-assembled products including ride-on toys, electric vehicles, petrol bikes, ATVs, go-karts, and related equipment.

Customers acknowledge that such products:

• May require assembly and technical understanding before use
• Must be operated responsibly and as per included instructions
• Are subject to wear and tear under normal usage conditions

By purchasing, the customer accepts all responsibilities related to assembly, installation, and safe usage of the product.

7. Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order at our discretion. You agree to provide current, complete, and accurate purchase and account information for all transactions made on our store.

8. Third-Party Tools and Links

Third-party tools or links are provided "as is" without any warranties. PATOYS is not responsible for third-party materials, websites, or services accessed through our platform.

9. User Comments and Feedback

Submitted comments or feedback may be used by PATOYS without restriction. You agree that your comments will not violate any third-party rights or contain unlawful, abusive, or offensive material. PATOYS is not responsible for comments posted by you or any third party.

10. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

11. Errors and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions on our site at any time. We may update information or cancel orders if any information is found to be inaccurate.

12. Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose, to harass or harm others, to transmit harmful or malicious code, or to engage in any conduct that restricts or inhibits anyone's use of the service. Violations result in immediate termination of access.

12B. Communication & Conduct

Customers agree to communicate respectfully with PATOYS support staff at all times.

Repeated, excessive, or abusive communication including spam calls, messages, threats, or harassment shall be considered misuse of support channels.

PATOYS reserves the right to restrict, suspend, or terminate support access in cases of abusive or unreasonable communication behavior, without prejudice to any other legal remedies available.

13. Disclaimer of Warranties

We do not guarantee uninterrupted or error-free service. The service is provided "as is" without any warranties of any kind. PATOYS is not liable for any damages arising from your use of the service or products purchased.

13B. Age & Safety Compliance

Certain products sold on PATOYS are intended for specific age groups only.

Customers are responsible for:

• Ensuring the product is used strictly as per age recommendations
• Providing adult supervision where required
• Following all safety instructions included with the product

PATOYS shall not be liable for any injury, damage, or misuse arising from use beyond recommended age limits, without proper supervision, or contrary to product instructions.

14. Indemnification

You agree to indemnify and hold PATOYS, its directors, employees, and agents harmless from any claims, damages, or expenses (including legal fees) arising out of your breach of these Terms or violation of any applicable law.

14B. Evidence & Records

All system-generated records including order logs, payment confirmations, chat records, email communications, and timestamps maintained by PATOYS shall be considered valid and admissible evidence in case of any dispute, chargeback, or legal proceeding.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed and shall not affect the validity of the remaining provisions.

16. Termination

These Terms are effective unless terminated by you or PATOYS. We may terminate your access to our services at any time without notice if you breach these Terms.

17. Entire Agreement

These Terms, together with our Shipping Policy, Return & Refund Policy, and Privacy Policy, constitute the entire agreement between you and PATOYS and govern your use of our services.

18. Governing Law & Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of India, including but not limited to the Consumer Protection Act, 2019 and the Information Technology Act, 2000.

Nothing in these Terms shall limit statutory rights available to consumers under applicable law.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Mathura, Uttar Pradesh, India.

Parties agree to attempt amicable resolution before initiating legal proceedings.

19. Changes to Terms of Service

We may update these Terms at any time. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

20. Contact Information

📧 Email: help@patoys.in
🌐 Website: www.patoys.in
📱 WhatsApp: 8010110811
🏢 Address: Shop No. 3, Krishna Plaza, Krishna Nagar, Mathura – 281004, UP, India
🕐 Support Hours: Monday–Saturday, 10 AM – 6 PM IST