PATOYS After-Sales Services — Complete Support Hub
🛡️ PATOYS After-Sales Services — We're With You Every Step
At PATOYS, our relationship with you doesn't end at delivery — it begins there. Here is your complete guide to all after-sales support services available for your kids ride-on vehicle.
📞 Call/WhatsApp: +91 8010110811 | 📧 help@patoys.in | 🌐 www.patoys.in
🛡️ 1. Warranty & Technical Support
All PATOYS ride-on toys come with a 6-month warranty covering manufacturing defects. Know your rights and our support process.
- ✅ 6-month warranty on all products
- ✅ Battery replacement guidance
- ✅ Remote troubleshooting support
- ✅ Missing items policy (unboxing video required)
- ✅ Support for non-PATOYS buyers also
👉 Read Full Warranty & Technical Support Policy →
🔧 2. After-Sales Repair Service — 6 Cities
Vehicle kharab ho gayi? PATOYS ka outsourced mechanic network 6 major cities mein available hai.
- 📍 Delhi — All vehicle types
- 📍 Gurugram — Electric cars, ATVs
- 📍 Mumbai — Electric vehicles
- 📍 Mathura (HQ) — All vehicles, fastest turnaround
- 📍 Bangalore — Electric cars, ATVs
- 📍 Jammu & Kashmir — Petrol ATVs, dirt bikes
⚠️ Repair charges are separate. No facilitation fee from PATOYS.
👉 Book After-Sales Repair Service →
🏠 3. Doorstep Assembly Service
Naya product deliver hua? Ghar pe assemble karna mushkil lag raha hai? Hamari expert technicians aapke doorstep pe aake assemble karenge!
- ✅ Minimum charge ₹450 (spare parts extra)
- ✅ Available in Delhi-NCR, Mumbai, Mathura, Bangalore, Kozhikode, Ludhiana
- ✅ Trained professionals
- ✅ Transparent pricing — confirmed at booking
👉 Book Doorstep Assembly Service →
🛒 4. Genuine Spare Parts — Pan India Delivery
250+ genuine spare parts available — delivered anywhere in India within 3-7 days!
- ⚡ 6V / 12V / 24V / 36V / 48V Batteries
- 🔧 RS380 / RS390 / RS550 Motors & Gearboxes
- 📱 HH & JR Series Remote Controllers
- 🔌 BIS-Approved Chargers
- 🛵 Tyres — All sizes
- 🎵 Music Players & Panel Boards
👉 Shop All Genuine Spare Parts →
📞 Contact PATOYS Support
| Channel | Details |
|---|---|
| 📞 Call/WhatsApp | +91 8010110811 |
| help@patoys.in | |
| 🌐 Website | www.patoys.in |
| ⏰ Support Hours | Mon–Sat, 10 AM – 6 PM IST |
❓ Frequently Asked Questions — After-Sales Services
Q1: What after-sales services does PATOYS offer?
PATOYS offers 4 complete after-sales services: 6-month warranty & technical support, after-sales repair service in 6 cities, doorstep assembly service, and genuine spare parts with pan India delivery.
Q2: How do I contact PATOYS for after-sales support?
Call or WhatsApp +91 8010110811 (Mon–Sat, 10 AM – 6 PM IST) or email help@patoys.in. Our team responds within 24 hours.
Q3: Does PATOYS provide warranty on ride-on toys?
Yes. All PATOYS ride-on toys come with a 6-month warranty covering manufacturing defects. Battery is excluded as it is a consumable component.
Q4: Is repair service available in my city?
PATOYS repair service is currently available in Delhi, Gurugram, Mumbai, Mathura, Bangalore, and Jammu & Kashmir. For other cities, spare parts and phone/video guidance are available.
Q5: Can PATOYS assemble my new ride-on toy at home?
Yes! PATOYS doorstep assembly service is available in Delhi-NCR, Mumbai, Mathura, Bangalore, Kozhikode, and Ludhiana. Charges start from ₹450.
Q6: Where can I buy genuine spare parts for my kids ride-on vehicle?
PATOYS stocks 250+ genuine spare parts with pan India delivery in 3-7 days. Visit patoys.in/collections/replacement-spare-parts or call 8010110811.
🛡️ PATOYS — India's Most Trusted Kids Ride-On Brand
✅ Trademark No. 4069728 & 4069726 | ✅ GSTIN: 09AGLPA4499A1ZF
📞 +91 8010110811 | 🌐 www.patoys.in | ❤️ Delivering Papa's Love