02-12-2024
I have retured this product
I have retured this product but still not received refund
02-12-2024
Dear valued customer,
Thank you for bringing this issue to our attention. We apologize for any inconvenience you may have experienced with your recent purchase.
As we have verified, your order was returned due to the refusal to accept shipment from our logistics partner. Please note that in such cases, we will cover the freight charges along with any bank charges incurred. We also understand that your order was purchased through Snapmint on a consumer loan, and we will work with them to ensure that your refund is processed as soon as possible.
Again, we apologize for any inconvenience this may have caused and we appreciate your patience. If you have any further concerns, please do not hesitate to reach out to our customer service team.
Best regards,
PATOYS Customer Service